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Field Service Client Administrator

2 months ago

Buckeye, Arizona, United States Aventiv Technologies, LLC Full time
Job Summary

We are seeking a highly skilled and motivated Field Service Client Administrator to join our team at Aventiv Technologies, LLC. As a Field Service Client Administrator, you will be responsible for developing and maintaining strong relationships with our clients, providing exceptional customer service, and ensuring the smooth operation of our services.

Key Responsibilities
  • Establish and maintain relationships with clients to understand their needs and preferences.
  • Provide timely and effective resolution to client issues and concerns.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Monitor and report on client satisfaction and feedback.
  • Develop and implement strategies to improve client engagement and retention.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Microsoft Office and ability to learn new technology.
  • Ability to travel up to 1 week with 2 weeks' notice.
Preferred Qualifications
  • Relevant work experience in a technology or telecommunications industry.
Physical Requirements
  • Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and office equipment.
  • Occasional need to reach, stoop, or kneel.
  • Regularly walk and climb steps.
  • Regularly lift up to 20 lbs; occasionally lift up to 40 lbs.
Benefits
  • $19.00-$21.65/hour (depending upon experience).
  • Health Insurance.
  • 401(k).
  • Disability.
  • Life Insurance.
  • Paid Time Off.
  • Voluntary Benefits.

Aventiv Technologies, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.