Referral Source Liaison

3 days ago


Minneapolis, Minnesota, United States Minnesota Visiting Nurse Agency Full time
Job Summary:

We are seeking a skilled Referral Source Liaison to join our team at Minnesota Visiting Nurse Agency. This full-time position offers a competitive salary, benefits, and a dynamic work environment.

The Referral Source Liaison will play a crucial role in enhancing and managing referral source relations through formal and informal network development. This individual will leverage opportunities to bind referral source loyalty by creating a positive experience between the referral provider and our agency.

The successful candidate will be responsible for identifying new referral sources and developing successful relationships to secure a mutual referral relationship that supports both organizations with quality and value for the patient. This position serves as a link between referral sources in strategically and geographically defined target segments.

Key Responsibilities:

  • Develop and implement strategic plans to enhance and manage referral source relations
  • Identify and pursue new referral sources to expand our network
  • Build and maintain strong relationships with referral sources to ensure a positive experience
  • Develop and present reports to stakeholders on retention and service activities
  • Participate in growth initiatives to expand our referral network

Requirements:

  • Bachelor's Degree and clinical licensure as an RN
  • 3-5 years of experience in home health, critical care, emergency department, or Paramedic/EMT or related clinical care environment
  • Experience in clinical writing/communication

Preferred Qualifications:

  • Additional education or experience with business, marketing, or healthcare development

Knowledge/ Skills/ Abilities:

  • Strong public speaking and interpersonal skills
  • Strong business writing skills
  • Understanding of customer service standards and expectations
  • Highly motivated, self-disciplined, and goal-oriented
  • Possess creative thinking skills to navigate complicated situations
  • Ability to work autonomously in a fast-paced environment
  • Ability to prioritize multiple activities and respond in a timely manner

Location:
Minnesota Visiting Nurse Agency Office

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