Sales Associate, Part Time

3 days ago

Portland, Oregon, United States KEEN Full time

Job Summary:

KEEN Footwear is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and product knowledge to our customers.

Key Responsibilities:

  • Be an ambassador of the KEEN brand and bring your unique style and passions to the KEEN customer
  • Listen to understand the needs of the consumer
  • Demonstrate product expertise and sales confidence
  • Provide exceptional customer service with a fan-first approach
  • Facilitate any post-purchase product resolution and accommodate all customers' needs
  • Facilitate consumer warranties on a case-by-case basis
  • Ability to maintain the merchandise to KEEN's high standards
  • Help facilitate and encourage customers to engage in store events
  • May be accountable for store opening and closing duties, including cash management and banking deposits
  • Utilize the point of sale system
  • Help in inventory movement and organization

Leadership/Cultural Responsibilities:

  • Contribute to an environment of trust and mutual respect
  • Maintain a strong commitment to teamwork and concern for others
  • Seek growth and learning opportunities
  • Use effective communication and listening skills
  • Exhibit a high level of personal responsibility and ownership
  • Self-motivated to drive a problem through to resolution
  • Continued commitment to the success of projects and day-to-day operations

Qualifications:

  • Previous retail or customer service experience preferred
  • Demonstrated ability to be a strong team player
  • Availability and flexibility to work weekends, evenings, and holiday shifts
  • Ability to learn, retain, and communicate product knowledge
  • Strong interpersonal and verbal communication skills
  • Sound judgment and problem-solving skills
  • Understands the importance of and embraces diversity in the workplace
  • Ability to lift up to 30 pounds
  • Must be able to frequently use a ladder and/or stairs, bend and stoop to retrieve stock
  • Must be able to stand and move about the store for full shifts (shifts are typically 4-8 hours)
  • Must have visual acuity and be able to operate a point of sale system

About KEEN:

KEEN is a values-led, independently owned brand from Portland, Oregon, that's on a mission to create original and versatile products, improve lives, and inspire outside adventure. We strive to show the world through our products and actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.

Equal Opportunity Employer:

KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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