Front Desk Lead
3 weeks ago
**Job Description:** Front Desk Lead - Part-Time Position
About the Role:
We are seeking a motivated and organized individual to join our team as a Front Desk Lead at Colonial Hill Retirement Center. This part-time position involves working varying nights (4:30 p.m. - Midnight or Midnight to 8 a.m.) and requires excellent communication and problem-solving skills.
About Colonial Hill Retirement Center:
NHC is a leading provider of senior living communities, offering a range of services and amenities to support the health and well-being of our residents. Our community features spacious apartments, walk-in closets, and balconies, as well as easy access to local attractions and amenities.
Responsibilities:
- Manage front desk operations, including check-in/check-out, resident complaints, and general inquiries
- Supervise other team members during evening hours, ensuring smooth operation of front desk activities
- Perform secretarial functions as designated, including data entry, filing, and record-keeping
- Provide exceptional customer service to residents, families, and guests
Requirements:
- High school diploma required; previous receptionist or supervisor experience preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Computer skills, including Microsoft Office and relevant software applications
Salary: $38,000 - $48,000 per year, depending on experience
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Supportive work environment with a focus on resident satisfaction
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