Front Desk Lead

3 weeks ago


Johnson City, Tennessee, United States NHC Full time

**Job Description:** Front Desk Lead - Part-Time Position

About the Role:

We are seeking a motivated and organized individual to join our team as a Front Desk Lead at Colonial Hill Retirement Center. This part-time position involves working varying nights (4:30 p.m. - Midnight or Midnight to 8 a.m.) and requires excellent communication and problem-solving skills.

About Colonial Hill Retirement Center:

NHC is a leading provider of senior living communities, offering a range of services and amenities to support the health and well-being of our residents. Our community features spacious apartments, walk-in closets, and balconies, as well as easy access to local attractions and amenities.

Responsibilities:

  • Manage front desk operations, including check-in/check-out, resident complaints, and general inquiries
  • Supervise other team members during evening hours, ensuring smooth operation of front desk activities
  • Perform secretarial functions as designated, including data entry, filing, and record-keeping
  • Provide exceptional customer service to residents, families, and guests

Requirements:

  • High school diploma required; previous receptionist or supervisor experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Computer skills, including Microsoft Office and relevant software applications

Salary: $38,000 - $48,000 per year, depending on experience

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Supportive work environment with a focus on resident satisfaction


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