Customer Service Associate

5 days ago


Madison, United States Serra Chevrolet Buick GMC Full time

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Serra Chevrolet Buick GMC of Nashville. This role is responsible for providing exceptional customer service and support to our clients, ensuring a positive experience from initial contact through to resolution.

About the Role
  • Provide professional and friendly communication with customers via phone, email, and in-person interactions
  • Direct customers to the correct department and/or associate to ensure efficient resolution of their queries
  • Work collaboratively with internal teams to achieve common goals and objectives
Requirements
  • Excellent communication and listening skills, with the ability to effectively articulate complex information
  • A positive and outgoing personality, with a strong focus on building rapport with customers
  • Punctuality and flexibility in schedule management, with a commitment to meeting deadlines
Compensation and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement plan, paid holidays, and vacation time.



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