Guest Services Representative
3 weeks ago
Become a part of our team as a Guest Services Representative at The Crossing at Big Creek and enjoy a rewarding career in customer service. In this role, you will be responsible for ensuring that our guests have an exceptional experience, from check-in to check-out.
About the RoleThe Guest Services Representative will be the face of our hotel, providing exceptional customer service and ensuring that our guests' needs are met. This role requires a high level of energy and enthusiasm, as well as excellent communication skills.
Responsibilities- Greet guests upon arrival and check them in/out
- Provide information about our facilities and services
- Respond to guest inquiries and resolve any issues that may arise
- Maintain a clean and welcoming environment
- High School Diploma or equivalent required
- Previous experience in customer service or a related field preferred
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment
- $18-$20 per hour
- 50% coverage of health insurance
- Dental and vision insurance
- Paid time off
- Holiday pay
The Crossing at Big Creek is a family-owned business that values its employees and provides a supportive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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