Patient Services Representative
5 days ago
We are seeking a skilled Patient Services Representative to join our team at Lincare Holdings. In this role, you will play a critical part in providing exceptional customer service and supporting our patients' needs.
Key Responsibilities:
- Interact with patients via phone calls, addressing their questions and concerns.
- Accurately document patient interactions and updates in our computerized record-keeping system.
- Verify and update demographic information, ensuring accuracy and completeness.
- Assist with the training of new employees, sharing your knowledge and expertise.
- Analyze documents, such as patient orders, to understand requirements.
- Demonstrate proficiency in pharmacy prescription terminology.
- Maintain effective communication with coworkers and patients alike.
Estimated Salary Range:$45,000 - $60,000 per year, depending on location and experience.
Education and Experience:
- High school diploma or equivalent, with one to three months of related experience or training.
- Meet location-specific licensing requirements.
- Prior experience with computer entry systems is necessary.
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