Customer Service Representative
3 weeks ago
Position Overview:
We are seeking a vibrant individual who thrives on providing exceptional customer experiences. As an Agent Team Member with Jim Barr - State Farm Agent, you will have the opportunity to engage with the public and make a positive impact. Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer:
- $45,000 - $60,000 per year (hourly pay plus commission/bonus)
- 401k
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development
- Abundant opportunities for career advancement within our agency
- License reimbursement
Requirements:
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
- Bilingual Spanish preferred.
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