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Spa Experience Specialist

2 months ago

Aspen, Colorado, United States Marriott International Inc Full time

Job Summary:

Our Spa Specialists play a vital role in supporting the success of our Spa operations. As a key member of our team, you will be responsible for delivering exceptional guest experiences and promoting our Spa services. Your primary focus will be on providing a wide range of services, including scheduling reservations, confirming appointments, and processing payments. You will also be responsible for promoting Spa services and retail, as well as providing answers about services to our guests.

Key Responsibilities:

  • Provide exceptional guest service and ensure a memorable experience for all Spa guests.
  • Schedule reservations and confirm appointments in a timely and efficient manner.
  • Process payments and handle guest transactions with professionalism and accuracy.
  • Promote Spa services and retail to guests, highlighting the benefits and features of our offerings.
  • Provide answers about Spa services and respond to guest inquiries in a knowledgeable and courteous manner.

Requirements:

  • High school diploma or equivalent required.
  • No related work experience necessary, but a passion for delivering exceptional guest service is essential.
  • No supervisory experience required.
  • No license or certification necessary.

Benefits:

  • Competitive hourly rate of $20.00 to $23.00 per hour.
  • Health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Marriott International Inc:

Marriott International Inc is a global hospitality company that operates a portfolio of brands, including St. Regis Hotels & Resorts. We are committed to delivering exceptional experiences for our guests and providing opportunities for our associates to grow and develop their careers. As a member of our team, you will be part of a dynamic and inclusive culture that values diversity, equity, and inclusion.