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Lead Solution Architect
2 months ago
Position Overview
Principal Solution Engineer II
Syneos Health is a uniquely integrated biopharmaceutical solutions organization designed to enhance customer success. We adopt a product development approach, seamlessly linking our capabilities to deliver valuable insights that expedite therapies to patients and provide tangible benefits to help our clients meet their goals.
Our daily performance improves through our collaborative efforts as a unified team, each member excelling in their respective fields. We unite a diverse array of skilled professionals across essential services that bolster our operations. Every position within our organization plays a crucial role in advancing our mission of Shortening the Distance from Lab to Life.
Why Choose Syneos Health?
- We are dedicated to nurturing our workforce through career advancement opportunities, supportive management, specialized training, peer recognition, and a comprehensive rewards program.
- We uphold our Total Self culture, allowing individuals to be their authentic selves. This culture connects us globally, and we prioritize the well-being of our employees.
- We are continuously shaping the organization we aspire to work for and that our clients wish to collaborate with. By embracing diverse thoughts, backgrounds, cultures, and perspectives, we foster an environment where everyone feels included.
Key Responsibilities
As a Principal Solution Engineer, you will:
- Be accountable for the deployment and support of systems and platforms across various departments.
- Collaborate with platform vendors, infrastructure architects, and stakeholders to develop and maintain platform architecture.
- Act as the technical lead for implementation, upgrades, migrations, and decommissioning projects.
- Establish best practices for platform system administration and coordinate with support teams to ensure effective assistance.
- Review vendor roadmaps, monitor release plans, and guide management on upgrade strategies and change management.
- Plan and implement tools and reports to monitor platform performance and assess usage and issues.
- Engage with key business stakeholders and subject matter experts to analyze and resolve operational challenges.
- Prepare and present management reports detailing system and platform issues and opportunities.
- Provide expert-level support for deployed solutions, assisting support staff in resolving issues within defined service level agreements.
Qualifications
We seek candidates with:
- Demonstrated experience in a technical lead role, delivering and maintaining enterprise-level systems and platforms.
- Substantial hands-on experience in deploying, maintaining, and supporting solutions for clinical business units.
About Syneos Health
In the past five years, we have collaborated on 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products, and over 200 Studies across 73,000 Sites with more than 675,000 Trial patients.
Regardless of your role, you will be encouraged to take initiative and challenge the status quo in a highly competitive and dynamic environment. Discover more about Syneos Health.
Additional Information:
The tasks, duties, and responsibilities outlined in this job description are not exhaustive. The Company reserves the right to assign additional tasks, duties, and responsibilities at its discretion. Equivalent experience, skills, and/or education will also be considered, and qualifications may vary among incumbents. The Company will determine what constitutes equivalent qualifications. Furthermore, nothing herein should be interpreted as creating an employment contract. The Company is committed to compliance with all applicable laws and regulations, including the Americans with Disabilities Act, ensuring reasonable accommodations are provided when necessary to assist employees or applicants in performing essential job functions.
