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The Assistant Branch Manager will play a vital part in driving the branch's success by delivering exceptional customer service and supporting the team in achieving their goals.
Key Responsibilities- Provide ongoing support to the branch team to ensure they have the necessary resources and knowledge to deliver excellent customer service.
- Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty.
- Work closely with the branch manager to identify areas for improvement and implement changes to enhance the customer experience.
- Ensure that all customer interactions are handled in a professional and courteous manner.
- Proven experience in a customer-facing role, preferably in a banking or financial services environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and a commitment to delivering high-quality results.
Savers Bank is an equal opportunities employer and welcomes applications from diverse candidates.
