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Defense Enrollment Eligibility Reporting System Operator

3 weeks ago

Port Hueneme, California, United States D2 Government Solutions Full time

**About the Role:**

D2 Government Solutions is seeking a highly motivated and detail-oriented DEERS/RAPIDS Systems Operator to join our team.

In this role, you will serve as a key member of our operations team, providing expert-level support to military personnel and their families.

You will be responsible for processing ID card applications and renewals, managing records, and collaborating with internal stakeholders to ensure seamless operations.

Key Responsibilities:

  • Provide exceptional customer service to military personnel and their families.
  • Process ID card applications and renewals in accordance with Navy regulations.
  • Manage and maintain accurate records of ID card transactions.
  • Collaborate with internal stakeholders to ensure efficient operations.

Requirements:

  • 1+ years' experience in a Customer Service environment.
  • HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.
  • Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances, and collections.
  • Working knowledge of Microsoft Office Products and standard office equipment.
  • Must be a U.S. citizen and possess a favorably adjudicated Tier 3 (NACLC) security investigation.

What We Offer:

  • Estimated salary range: $50,000 - $70,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.