CAC Customer Service Expert

3 days ago


Port Hueneme, California, United States D2 Government Solutions Full time

About the Position:

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We are seeking a highly skilled DEERS/RAPIDS Systems Operator to join our team at D2 Government Solutions. This part-time, on-call position is available at our site locations in Port Hueneme, CA.

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In this role, you will serve as an ID Card/Common Access Card (CAC) customer service specialist, providing professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.

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Key Responsibilities:

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  • Provide exceptional customer service to military personnel">
  • Maintain accurate records and data">
  • Collaborate with other teams to ensure seamless operations">
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Requirements:

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We are looking for an individual with 1+ years' experience in a customer service environment and HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims, or Navy Transportation. Strong communication skills and proficiency in Microsoft Office Products and standard office equipment are also essential.

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Compensation and Benefits:

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You will receive a competitive salary of $70,000 - $90,000 per year, depending on experience, along with access to comprehensive benefits, including health insurance, retirement plans, and opportunities for career growth.

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About Us:

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D2 Government Solutions delivers high-quality services to the government and commercial customers. Our team is dedicated to helping you succeed in your role.



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