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Senior Restaurant Manager
2 months ago
**Job Summary:**
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Abner's Famous Chicken Tenders. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales and profitability.
Key Responsibilities
- Restaurant Operations: Oversee the daily operations of the restaurant, including managing staff, inventory, and supplies.
- Customer Service: Ensure that all customers receive exceptional service, responding to feedback and concerns in a timely and professional manner.
- Sales and Profitability: Develop and implement strategies to increase sales and profitability, including managing menu pricing, promotions, and inventory.
- Staff Management: Recruit, train, and develop a high-performing team, providing coaching and feedback to ensure excellent customer service and sales results.
- Inventory and Supply Chain: Manage inventory levels, ordering supplies, and maintaining a clean and organized restaurant environment.
- Marketing and Promotions: Support marketing and promotional campaigns, including social media, email marketing, and in-restaurant promotions.
Requirements
- Leadership Experience: 2+ years of leadership experience in the restaurant industry.
- Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
- Certifications: ServSafe certification preferred.
About Abner's Famous Chicken Tenders
Abner's Famous Chicken Tenders is a fast-casual restaurant concept based in the Mid-South. We are committed to serving high-quality food and providing exceptional customer service in a clean and welcoming environment. We are a dynamic and growing company, and we are seeking a talented and experienced Restaurant Operations Manager to join our team.