Welcome Center Staff

4 weeks ago


New Berlin, Wisconsin, United States Regency Senior Communities Full time
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as a Welcome Center Staff member at Regency Senior Communities. As the first point of contact for our residents and visitors, you will play a vital role in providing exceptional customer service and support.

Key Responsibilities:

  • Greet all visitors and residents in a courteous and professional manner.
  • Manage documentation for residents, visitors, and staff, ensuring accurate and timely records.
  • Assist with clerical tasks, including calendar management, mail processing, and data entry.
  • Operate communication systems, including telephones, pagers, and walkie-talkies.
  • Process mail, collect fees, and maintain records for trips, meals, and billings.
  • Monitor electronic systems and respond to emergency situations as needed.
  • Perform routine security checks and rounds of buildings to ensure resident and staff safety.
  • Process maintenance requests and assist with other duties as assigned.

Requirements:

  • High school graduate or equivalent preferred.
  • Minimum of two years of clerical experience preferred.
  • Ability to read and understand written or verbal labels and instructions in English.
  • Strong interpersonal skills, tactful, mature, flexible, and able to work harmoniously with diverse personalities.
  • Computer literate with accurate data entry skills and familiar with Microsoft Word and Excel.

Working Hours:

  • Standard 6:30 AM - 2:30 PM.
  • Work every other weekend.
  • Holiday rotation required.

Regency Senior Communities is an equal opportunity employer and complies with all applicable laws and regulations regarding nondiscrimination in employment.


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