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Hotel Ambassador

2 months ago

Avon, Colorado, United States Vail Resorts, Inc. Full time
Concierge Job Description

As a Concierge at Vail Resorts, you will be responsible for delivering exceptional guest experiences. Your key responsibilities will include:

  • Providing detailed information to guests about hotel services, features, and room amenities.
  • Answering questions, giving directions, and making recommendations to enhance guest stays.
  • Handling overflow phone calls, checking in and out guests, and addressing minor billing issues.
  • Following up with guests to ensure their needs are met and their experiences are memorable.

Vail Resorts is committed to providing a world-class experience for our guests. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.