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Patient Access Representative II
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Patient Access Representative III
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Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key member of the UofL Health team, responsible for communicating with patients and physicians in a timely and professional manner. As a first point of contact for all VIP patients and providers, this role handles urgent referrals, web appointment requests, and schedules patient appointments according to...
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Patient Access Representative III
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Louisville, United States UofL Health Full timeOverview: University of Louisville Physicians is hiring for Patient Access. Location: 515 W. Market Street, Louisville KY 40202 Shift Options: 1st shift About Us UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier...
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Patient Access Representative III
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Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key role in ensuring seamless communication between patients and physicians. As a first point of contact, this representative will create a positive impression for UofL Health while scheduling patient appointments according to clinic operating standards.Responsibilities:Exceptional Customer Service:...
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Patient Access Representative I
1 month ago
Louisville, United States UofL Health Full timeOverview: WE ARE HIRING! Location:515 W. Market Street, Louisville KY 40202 Shift Options: 1st shift About Us UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians academic and community physicians care for all ages and stages...
Patient Access Coordinator
2 months ago
The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital.
Key Responsibilities:- Receives and interviews patients in a courteous, empathetic, and professional manner.
- Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
- Assures completion of forms for signatures, authorization and consents.
- Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing.
- Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.).
- Works with physicians and nurses to ensure accurate patient placement.
- Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.).
- Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients.
- Maintains confidentiality of all patient information and maintains awareness of individual patient needs and wait times for registration.
- Monitors waiting and treatment areas for patients that have not been registered.
- Maintains an efficient and effective patient flow.
- Complies with all department and hospital policies and procedures.
- Complies with local, state, and federal rules and regulations, and the requirements of accrediting bodies.
- Performs other duties as assigned such as representing the group to management internally & externally as needed; responding to management inquiries and requests, etc.
- Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
- Contributes to the accomplishment of department and hospital objectives.
- Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times, under all circumstances.
- Maintains a clean and orderly work area.
- High School Diploma or equivalent required
- PC literacy, must be able to type 30 wpm with a 95% accuracy
- Excellent communication skills required
- At least one year of registration experience preferred