Product Operations Manager
4 weeks ago
We're on a mission to empower individuals, teams, and companies to tailor software solutions to tackle any challenge. Our goal is to make software development more accessible and efficient. At Notion Labs, we're committed to innovation and collaboration.
About The Role:
As a Product Operations Manager, you'll play a crucial role in ensuring seamless collaboration between teams and driving efficiency in product development. Your responsibilities will include:
- Product enablement: Identifying opportunities to improve processes and automate tasks, and representing customer needs across the entire product development process.
- Launch coordination: Coordinating the end-to-end launch of new features across teams, including product, engineering, marketing, and support.
- Feedback and reporting: Using feedback loops to help the product team understand what features to iterate or fix, and building reporting dashboards and compiling quarterly reports.
- Stakeholder management: Working with stakeholders to improve decision-making around feature development, and acting as a liaison between Product and Go To Market Orgs.
What You'll Achieve:
You'll be an expert in product features, with a robust understanding of what's in flight for your product team. You'll own launch operations, early access programs, and internal employee testing programs, and analyze customer insights and user data to identify patterns and insights. You'll also support eng and product prioritization within each product area, leveraging bug and feature request data.
Skills You'll Need to Bring:
You'll need at least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role. You'll also need strong communication skills, analytical, debugging, and problem-solving skills, and the ability to make decisions with limited data while prioritizing when to collect more information.
Nice to Haves:
Strong knowledge of Linux, basic scripting, APIs, NoSQL, Nginx, MySQL, and similar open-source technologies. Knowledge of and experience using one or more of the following languages - Python, Go, C++, or Java. Background in product management or engineering. Robust data analysis and dashboarding skills.
About Notion Labs:
We're an equal opportunity employer, committed to providing a diverse and inclusive work environment. We believe that our customers come from all walks of life, and so do we. If you share our values and enthusiasm for innovation, you'll find a home at Notion Labs.
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