Product Manager

4 weeks ago

San Francisco, California, United States Pallet Service Corporation Full time
About the Role

We are seeking a highly skilled Product Manager to join our team at Pallet Service Corporation. As a Product Manager, you will play a critical role in shaping and refining our internal operations management systems, driving efficiency and accuracy for key business processes.

You will be responsible for ensuring that our product enables seamless workflows for invoicing, order processing, reporting, and financial controls. This requires a strategic thinker who can translate pain points into product features while maintaining a deep understanding of user needs across multiple business functions.

Key Responsibilities:

  • Oversee key operational workflows, focusing on enhancing processes related to validation, approvals, and transaction management.
  • Develop and implement solutions for automating and optimizing processes, ensuring timely and accurate execution across core functions like reporting and notifications.
  • Refine tools to provide better visibility into operational and financial metrics, improving decision-making and oversight.
  • Collaborate with users to identify and prioritize pain points, addressing workflow inefficiencies and delays in key processes.
  • Work with engineering to ensure accountability and traceability for critical actions through detailed system logging and tracking.
  • Improve the system's ability to handle complex configurations and ensure special cases are managed efficiently.
  • Lead initiatives to streamline financial and operational workflows, improving communication and proactive updates for internal and external stakeholders.
  • Manage the ongoing development and enhancement of key features to ensure they meet business and user needs effectively.

Requirements:

  • 6+ years of B2B product management experience, preferably in a startup environment.
  • Proven experience in product management roles focused on internal systems, operations, or financial processes.
  • Strong understanding of billing, invoicing, and reporting workflows in complex operational environments.
  • Ability to collaborate effectively with technical teams and end users to prioritize and resolve operational challenges.
  • Excellent problem-solving skills with a passion for streamlining business operations and improving user experience.
  • Strong communication skills with a strategic mindset to translate business needs into actionable product features.

About Pallet Service Corporation

Pallet Service Corporation is a company dedicated to disrupting the logistics industry. Located in San Francisco, CA, we've secured $21 million in funding from investors, including Bain Capital Ventures and Bessemer. Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business operations.

We provide end-to-end logistics visibility, control, and optimization. Our TMS and WMS offer the tools to enhance logistics operations, reduce costs, and improve customer satisfaction with faster and more reliable delivery times for logistic providers.

Our Culture

Pallet Service Corporation is a community where transparency thrives, and we embrace a collective spirit regarding problem-solving. Our team is a diverse tapestry of top talent, and their passion fuels our collaborative and industrious culture.

We offer a range of benefits, including health, vision, and dental benefits, flexible PTO, life insurance, and a generous salary and equity package.

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