Client Services Liaison
2 months ago
Job Summary
The Client Services Liaison provides critical support to the front desk operations within the Hospital, Ambulatory, or Surgery Center setting at AtlantiCare. This role is responsible for ensuring the timely and organized scheduling of patient appointments, managing patient insurance information, and maintaining accurate financial records.
Key Responsibilities
- Coordinate patient scheduling and appointment management
- Manage patient insurance information and billing
- Enter client information into the computer system
- Provide accurate financial information to clients
- Support organizational goals by providing quality customer service and participating in performance improvement efforts
Requirements
- High school diploma or equivalent required
- 1-3 years of office experience, preferably in a medical setting
- Minimum 1 year of experience with insurance, CPT4, and ICD-10 coding
- Knowledge of medical terminology preferred
- Proficiency in Clinical Applications preferred
Work Environment
This role may involve exposure to the hazards and risks associated with the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury.
Reporting Relationship
This position reports to the Department Director, Manager, or Nursing Leadership within the organization.
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