Customer Service Ambassador
1 month ago
Celtic Air is seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients.
Why Work for Us?
We offer a dynamic work environment, opportunities for career advancement, and a comprehensive benefits package. Our team is dedicated to providing top-notch service to our customers, and we are looking for someone who shares our commitment to excellence.
Key Responsibilities:
- Answer and route incoming calls in a timely and professional manner
- Set up and schedule service calls to meet customer needs
- Assist the Service Dispatcher in resolving customer issues
- Provide support and information to customers via telephone, email, or in person
- Maintain accurate records of customer interactions
Requirements:
- Familiarity with the local area
- Strong problem-solving skills with the ability to multitask
- Proficiency in MS Office and other computer systems
- Ability to work in a fast-paced environment
- Career-driven individual with a desire to advance within the organization
What We Offer:
- Competitive hourly rate: $19.00 - $23.00 per hour, depending on experience
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- 401k plan with company match
- Paid vacation and holidays
- Opportunities for career advancement and professional growth
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience. We look forward to hearing from you
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