Customer Service Ambassador

1 month ago


Cape May Court House, United States Celtic Air Full time
Job Overview

Celtic Air is seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients.

Why Work for Us?

We offer a dynamic work environment, opportunities for career advancement, and a comprehensive benefits package. Our team is dedicated to providing top-notch service to our customers, and we are looking for someone who shares our commitment to excellence.

Key Responsibilities:

  • Answer and route incoming calls in a timely and professional manner
  • Set up and schedule service calls to meet customer needs
  • Assist the Service Dispatcher in resolving customer issues
  • Provide support and information to customers via telephone, email, or in person
  • Maintain accurate records of customer interactions

Requirements:

  • Familiarity with the local area
  • Strong problem-solving skills with the ability to multitask
  • Proficiency in MS Office and other computer systems
  • Ability to work in a fast-paced environment
  • Career-driven individual with a desire to advance within the organization

What We Offer:

  • Competitive hourly rate: $19.00 - $23.00 per hour, depending on experience
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401k plan with company match
  • Paid vacation and holidays
  • Opportunities for career advancement and professional growth

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience. We look forward to hearing from you



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