Sales Director
2 weeks ago
Job Summary:
LaserAway is seeking a highly motivated and results-driven Store Sales Manager to lead our clinic operations and drive revenue growth. As a key member of our leadership team, you will be responsible for creating a high-performance environment, coaching and supporting your team, and ensuring exceptional patient experiences.
Key Responsibilities:
- Lead Sales & Drive Revenue: Contribute to sales directly while coaching and supporting your team to meet and exceed their individual goals.
- Optimize Patient Schedules: Keep treatment volumes high and support same-day sales conversions, ensuring patients receive top-tier care.
- Boost Return Revenue: Leverage CRM data to cross-sell, up-sell, and spearhead "win-back" initiatives that bring patients back.
- Ensure Brand Excellence: Uphold LaserAway's brand standards, ensuring the clinic is immaculate and staff adhere to company protocols.
- Enhance Patient Experience: Regularly monitor and improve Net Promoter Scores (NPS), responding proactively to social media reviews to maintain a 4.5+ rating.
- Manage Staffing & Operations: Coordinate staffing needs with regional teams to match patient demand while optimizing labor utilization.
- Oversee Inventory & Equipment: Manage inventory, handle product orders, and ensure equipment is always in top condition.
- Mentor & Develop Talent: Provide feedback and coaching to in-clinic staff, collaborate with HR on employee relations, and foster a high-performance culture.
- Engage the Community: Build relationships with local businesses to strengthen LaserAway's presence as a key community member.
Requirements:
- Proven leadership experience in sales and business operations, with a track record of hitting metrics and goals.
- Strong organizational and time management skills, with the ability to thrive in a fast-paced environment.
- A positive, solutions-oriented attitude with the drive to lead and inspire a team.
- Full availability to work a flexible schedule, including nights, weekends, and holidays.
Why LaserAway?
- Competitive compensation and benefits.
- Comprehensive and supportive ongoing training.
- Incredible employee perks, including free laser treatments and significant discounts on other services.
- A dynamic, high-growth environment.
- Opportunities for professional development and career advancement.
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