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Maintenance Operations Supervisor

2 months ago

Miramar, Florida, United States Home2 Suites Miramar Ft. Lauderdale Full time
Lead Maintenance Technician Job Description

About Us

Naples Hotel Group is a family-owned business that values genuine relationships and a culture of service. We're committed to delivering exceptional experiences for our guests and associates alike.

Job Summary

We're seeking a highly skilled and experienced Lead Maintenance Technician to join our team at Home2 Suites Miramar Ft. Lauderdale. As a key member of our maintenance team, you'll be responsible for maintaining and supervising the maintenance operations for our hotel, ensuring that our facilities are safe, clean, and well-maintained.

Responsibilities

  • Work closely with the General Manager and Housekeeping team to inspect property daily, identifying current and potential safety, cleanliness, and/or maintenance needs.
  • Review and prioritize maintenance problems, complaints, and work orders using our digital work order platform.
  • Troubleshoot, perform, and supervise maintenance operations for the property, including refrigeration, heating, plumbing, water treatment, preventative maintenance, and other systems and equipment.
  • Maintain a schedule of ongoing preventative maintenance program for guestrooms, meeting rooms, public space, back of the house spaces, kitchens, and all hotel equipment tracked using our digital platform.
  • Perform inventory and purchasing duties.
  • Develop and maintain maintenance department budget.
  • Maintain cleanliness of grounds and attractiveness of landscaping.
  • Ensure cleanliness and orderliness of all work space and storage areas.
  • Obtain bids and contracts for all items placed under a maintenance agreement as well as landscaping contracts.
  • Coordinate with local health, safety, fire, and building inspectors to ensure compliance with applicable codes and regulations.
  • Ensure pool is properly maintained to include cleanliness and chemical content.
  • Maintain the building exterior if not serviced by a contractor (e.g., lawn care, painting, etc.).
  • Respond to all emergency situations following emergency policy and procedures.
  • Responsible for completing all required shift paperwork and reports accurately and completely in our digital work order platform.
  • Attend weekly management meeting.
  • Greet each guest that you encounter during your shift with a friendly smile.
  • Ensure uniform and personal appearance are clean and professional.
  • Follow hotel procedures for reporting and turning in lost and found articles.
  • Coordinate with other departments as necessary to resolve service requests or problems.
  • Ensure guest and associate safety by following established security procedures, including emergency procedures, key security, and protecting guest and company confidential information.
  • Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Qualifications

  • One year experience as a Lead Maintenance Tech or 2-3 years as a maintenance tech in a hospitality-related environment.
  • Must be able to communicate effectively verbally and in writing with guests and staff.
  • Must have basic smartphone, computer, and keyboard skills.
  • Knowledge in OSHA regulations, National, State, and Local building regulations and codes, equipment operations, and preventive maintenance procedures.
  • Extensive knowledge of plumbing, electrical, HVAC, refrigeration, carpentry, painting, drywalling, carpeting repair, safety operating systems.
  • This position is on their feet for the majority of their shift and requires a great deal of standing, walking, bending, and stretching.
  • Must be able to push, lift, or pull 50 pounds.
  • Ability to be on call at all times for property maintenance needs and work a flexible schedule to include weekends and holidays.

What We Offer

  • 2 weeks of vacation pay your first year.
  • 4 sick days/year.
  • 2 hours paid volunteer time/month.
  • Holiday pay.
  • Medical, dental, and vision insurance plan options.
  • Short-term disability, long-term disability, and life insurance plan options.
  • 401k retirement plan.
  • Discounts on hotel rooms worldwide.
  • Direct deposit payroll.