Fitness Operations Director

2 weeks ago


Ocala, Florida, United States Club Pilates - North Tallahassee Full time
Job Description

About Us:

Club Pilates - North Tallahassee is a leading boutique fitness studio offering group reformer Pilates classes for all ages and fitness levels. We are passionate about helping people achieve their fitness goals through our fun, supportive, and engaging community.

Sales & Member Engagement/New Member Acquisition and Retention:
  • We are seeking a dynamic and dedicated Studio Manager to oversee the day-to-day operations of our new Ocala studio. The ideal candidate will be based year-round in Ocala, highly organized, self-motivated, and possess strong sales and customer service skills.
  • The successful candidate will drive membership sales and ensure a high conversion rate of prospects.
  • Key responsibilities include managing sales, marketing, and member engagement initiatives, including in-studio, in the community, and on our social channels.
  • This includes planning and executing community events and partnerships to increase studio visibility and attract new members.
  • The role requires someone who is good with people, hands-on, willing to tackle a variety of tasks to ensure our studios run smoothly and maintain a welcoming environment for our members.
Operational Management:
  • The Studio Manager will be responsible for ensuring the studio is kept clean, adhering to our established cleaning procedures.
  • This includes addressing any maintenance issues promptly and managing studio inventory, including retail, cleaning, toiletry, and office supplies.
  • The successful candidate will also be on call to handle urgent issues such as plumbing, roof leaks, malfunctioning equipment, etc.
Compliance & Administrative Duties:
  • The Studio Manager will ensure the studio operates in compliance with all Club Pilates, legal and regulatory, business, and financial guidelines and procedures.
  • This includes tracking and reporting expenses, maintaining accurate financial records, and handling payment and refund inquiries with accuracy and professionalism.
  • The role also involves managing and documenting incident reports and ensuring timely resolution.
Team Leadership:
  • The successful candidate will train and supervise new and existing sales associates.
  • They will model superior customer service and attentiveness to details, creating a positive, upbeat, and friendly work environment.
  • The Studio Manager will also foster a culture of teamwork, supporting staff in achieving their goals and providing opportunities for growth and development.
Compensation and Benefits:

The estimated annual salary for this position is $60,000-$80,000, depending on experience and performance. Additionally, the successful candidate can expect to earn a commission on sales and have opportunities for bonuses and career advancement within the company.



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