Restaurant Operations Manager
1 week ago
We are seeking a seasoned Restaurant Operations Manager to lead our front-of-house team in Bemidji, MN. This is an exciting opportunity for someone with industry experience who's ready to take on a new challenge.
About the Role:
The successful candidate will be responsible for leading the front-of-house team with efficiency, training staff to deliver exceptional customer service, managing customer complaints with professionalism, collaborating with the back-of-house team to ensure smooth operations, and upholding compliance with health, safety, and sanitation standards.
Responsibilities:
- Lead the front-of-house team with efficiency and effectiveness.
- Develop and implement effective strategies to improve customer satisfaction.
- Maintain high standards of customer service by training staff to deliver heroic levels of service.
- Manage customer complaints with empathy and resolve issues promptly.
- Collaborate with the back-of-house team to ensure seamless operations and maintain high food quality standards.
- Uphold compliance with health, safety, and sanitation regulations.
Requirements:
- Previous experience as a Restaurant Manager in a similar environment.
- Excellent leadership and team management skills.
- Superb communication and interpersonal skills.
- Able to work flexible hours, including weekends and holidays.
What We Offer:
- A competitive salary ranging from $40,000 to $55,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
About Us:
At Gecko Hospitality, we are passionate about providing excellent customer service and exceeding client expectations. We value honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and a strong work ethic.
Salary Range: $40,000 - $55,000 per year
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