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Customer Service Representative

2 months ago

Broken Bow, Nebraska, United States Heritage Group Inc Full time
Position Overview

We are seeking a dedicated Customer Service Representative to manage financial transactions and provide exceptional service to our clients at Heritage Group Inc.

Key Responsibilities
  • Process customer transactions including deposits, withdrawals, transfers, and balance inquiries.
  • Assist in the opening and closing of various accounts such as checking, savings, and certificates of deposit (CDs).
  • Deliver outstanding customer support to clients utilizing internet, mobile, and telephone banking services.
Experience Requirements
  • Preferred: At least one year of experience in cash handling.
  • Minimum of one year in a customer service role.
Essential Skills

The ideal candidate will possess:

  • Self-motivation and the ability to work independently.
  • A positive attitude coupled with a strong work ethic.
  • Excellent organizational and time management capabilities.
  • The ability to manage multiple tasks with accuracy.
  • A keen attention to detail.
  • Strong verbal communication skills.
Employee Benefits

We offer a comprehensive benefits package that includes:

  • 401(k) Retirement Plan (Traditional and Roth) with company matching.
  • Paid time off that increases with tenure.
  • Paid Maternity and Parental Leave.
  • Flexible work/life scheduling options.
Work Schedule

This position typically requires an 8-hour shift from Monday to Friday, totaling 32 hours per week, with no weekend work.

Compensation

Salary will be determined based on experience and qualifications.