User Experience Lead, Payments

4 weeks ago

Santa Barbara, California, United States DesignX Community Full time

Job Title: User Experience Lead, Payments

Job Summary:

We are seeking a highly skilled User Experience Lead to join our team at DesignX Community. As a User Experience Lead, you will be responsible for leading the direction of a holistic product experience across several small, cross-functional product development teams.

Responsibilities:

  • Manage and mentor a team of 2-4 UX designers
  • Collaborate with Engineering and Product Management to ensure a consistent and high-quality user experience across complex workflows
  • Participate in executing on a comprehensive Design Strategy and work towards meeting usability benchmarks and KPIs
  • Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
  • Meet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios, provisional personas, and storymapping
  • Ongoing, close collaboration with team members during the sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design
  • Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes, and visual design to help communicate and validate design ideas
  • Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software
  • Evangelize a cohesive user experience via the consistent use of UI patterns
  • Inspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design

Requirements:

  • Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
  • A cutting-edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices and a thorough understanding of graphic design, page layout, and typography
  • Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design
  • Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment
  • Demonstrated proficiency in lo-fidelity design tools (such as FigJam) and advanced knowledge of design prototyping tools (such as Figma)
  • Intermediate to advanced understanding of HTML/CSS, with direct experience optimizing design concepts around these technologies
  • Minimum of 5 years of experience in user experience-focused roles with demonstrated experience in a manager or mentorship role
  • Knowledge and experience with accounting software a plus

Why DesignX Community?

We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves. We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Equal Opportunity Employer:

We value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at DesignX Community.

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