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Technical Project Coordinator

2 months ago

Atlanta, Georgia, United States ProArch Full time
Job Overview

The Project Manager (PM) at ProArch collaborates closely with the PreSales and Sales divisions to kick off technical implementations. Adhering to established methodologies, the PM leverages internal systems to define, monitor, and adjust the scope of work and associated tasks. Effective communication is vital in this role, as the PM engages with clients, internal teams, sales personnel, consultants, and vendors. The projects vary in scale and complexity, often requiring the management of multiple initiatives simultaneously. Regular status updates are expected both internally and externally, with comprehensive project closure and profitability reports required upon completion.

Key Responsibilities

Project Management

  • Develops and implements project work plans, adjusting as necessary to accommodate evolving needs.
  • Communicates complex concepts clearly and effectively.
  • Ensures all project documentation is thorough, up-to-date, and securely stored.
  • Prepares for engagement reviews and quality assurance processes.
  • Reviews team deliverables prior to client submission.

Operational Oversight

  • Oversees daily operational elements of projects and their scopes.
  • Manages personal and team schedules, formulating plans for medium to long-term activities.
  • Identifies necessary resources and assigns individual responsibilities.
  • Applies established methodologies effectively while upholding project standards.
  • Utilizes expertise to direct work and drive enhancements.

Risk Management

  • Minimizes exposure and risk associated with projects.
  • Proactively addresses potential objections and prepares responses accordingly.
  • Anticipates business challenges and developments, both internal and external.
  • Recognizes patterns and connections, considering broader implications beyond immediate issues.

Technical Acumen

  • Possesses a foundational understanding of networking, server, virtualization, and desktop architecture.
  • Stays informed about emerging technologies and their potential applications in client projects.

Financial Management

  • Monitors and reports on project team hours weekly.
  • Oversees project budgets effectively.
  • Communicates with clients regarding necessary change orders.
  • Manages costs, profitability, and resource utilization for assigned projects.
  • Prepares financial reports comparing actual performance against budget, including detailed analysis.

Client Relations

  • Facilitates daily interactions with clients throughout project lifecycles.
  • Sets and manages client expectations diligently.
  • Builds enduring relationships with client personnel to strengthen ties.
  • Continuously seeks opportunities to enhance customer satisfaction and deepen client connections.
Qualifications
  • Exceptional verbal and written communication skills.
  • Bachelor's degree or a relevant combination of education and experience.
  • Over five years of experience in project management.
  • Experience managing a diverse range of IT project requirements and solutions.
  • Proven track record in managing projects for external clients.
  • Ability to navigate complex problem-solving scenarios with political sensitivity.
  • Familiarity with project management tools and methodologies.
  • Project Management Professional (PMP) certification is a plus.
Benefits
  • Comprehensive health insurance, including vision and dental options.
  • Reimbursement for mileage and business-related expenses.
  • 401k retirement plan.
  • Paid holidays and vacation time.