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Medical Laboratory Assistant II
2 months ago
We are seeking a skilled Laboratory Support Specialist II to join our team at the University of Maryland Medical System. As a key member of our laboratory team, you will be responsible for collecting blood samples, processing specimens, and providing exceptional customer service to our patients and healthcare providers.
Key Responsibilities- Collect venous and capillary blood specimens according to established procedures and protocols.
- Utilize a computerized system for logging and tracking specimen collection and patient information, ensuring accurate and complete data entry.
- Properly identify and label specimens for processing, delivery, and storage, maintaining the highest level of quality and safety standards.
- Operate simple medical laboratory equipment, such as centrifuges and microscopes, to process specimens and perform routine tests.
- Effectively communicate with laboratory and medical staff to resolve problems and concerns regarding specimens and patient information.
- Monitor pending work and resolve specimen issues as needed, ensuring timely and accurate results.
- Sort and distribute laboratory reports and mail to appropriate personnel, maintaining a high level of organization and attention to detail.
- Perform inventory and ordering of supplies, including requisitions for distribution to clients, ensuring adequate stock levels and minimizing waste.
- Respond to telephone inquiries for test results, specimen status, and other general inquiries, providing accurate and timely information to patients and healthcare providers.
- Assist with training new team members as needed, promoting a culture of knowledge sharing and professional growth.
- Perform maintenance and troubleshoot instruments as needed, ensuring optimal performance and minimizing downtime.
- Register patients in EPIC and enter orders in both LIS and HIS, maintaining accurate and up-to-date patient information.
- Provide exceptional customer service to patients, healthcare providers, and internal stakeholders, ensuring a positive and respectful experience.
We are seeking a highly skilled and experienced Laboratory Support Specialist II with a strong background in phlebotomy and laboratory procedures. The ideal candidate will possess:
- A high school diploma or equivalent (GED) and completion of an accredited program in phlebotomy.
- Certification as a registered phlebotomist by a nationally recognized phlebotomy society, such as the American Society of Phlebotomy Technicians.
- A minimum of two years of work experience as a phlebotomist, preferably in a healthcare environment.
