Member Team Lead

2 days ago


Dublin, Ohio, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Member Team Lead to join our Wholesale Operations team at Sam\u0027s Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring seamless operations, and driving business results.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and promoting membership benefits
  • Ensure accurate and efficient processing of member transactions, including membership sales, upgrades, and renewals
  • Collaborate with management to develop and implement processes and practices to meet business needs
  • Develop and maintain strong relationships with members, associates, and management to drive business results
  • Monitor and analyze sales data, identifying trends and opportunities to improve sales and customer satisfaction
  • Participate in training and development programs to enhance skills and knowledge
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
What We Offer

At Sam\u0027s Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.

About Sam\u0027s Club

Sam\u0027s Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional member service, driving business results, and creating a positive and inclusive work environment.


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