General Merchandise Team Lead

1 week ago


Dublin, Ohio, United States Meijer Full time
About the Role

We are seeking a highly skilled and experienced General Merchandise Team Lead to join our team at Meijer. As a key member of our store operations team, you will be responsible for leading and developing a team of sales associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and develop a team of sales associates to achieve sales and customer service goals
  • Implement strategies to improve customer service and drive sales growth
  • Maintain store appearance and ensure compliance with company standards
  • Responsible for staffing, selection, and hiring to achieve staffing needs
  • Promote succession planning and provide career paths for team members
  • Document and apply disciplinary actions and make recommendations concerning discharge
  • Responsible for P&L, achieving sales, and maintaining shrink for the department
  • Model exceptional customer service and communicate the Meijer Friendly Initiative
  • Mentor and coach team members to ensure customer service and sales goals are exceeded
  • Ensure team members are thoroughly trained in all aspects of their jobs
  • Communicate with customers and team members to ensure exceptional service is being delivered
  • Promote a safe work environment and reliable attendance
Requirements
  • High school diploma or equivalent required
  • 2-3 years of related retail experience
  • One year of management experience
  • Rotational assignments in other areas of the store, customer service, and product flow experience helpful
  • Demonstrated ability to communicate clearly and precisely to team members
  • Demonstrated ability to resolve conflict and address root cause issues
  • Demonstrated ability to manage multiple tasks and analyze financial and statistical information
  • Demonstrated ability to teach suggestive selling and lead an organization that practices working safely
  • Successful completion of all required certifications
About Meijer

Meijer is a multi-billion dollar retailer with over 70,000 employees across six states. We are committed to treating all persons with dignity and respect and are an Equal Opportunity Employer. We foster a diverse and inclusive workplace and are dedicated to helping people provide for themselves and their families.



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