Part-Time Retail Sales Representative
7 days ago
JOB DESCRIPTION
OVERVIEW
The Retail Sales Representative plays a crucial role in enhancing sales performance by engaging in various functions throughout the store, including customer service, transaction processing, inventory management, and maintaining store presentation. Prioritizing customer satisfaction is essential, regardless of the assigned task.
KEY RESPONSIBILITIES:
Sales Floor Duties:
- Boosts store revenue by actively selling to customers.
- Engages with customers proactively, interpreting their needs and responding appropriately.
- Assists customers in finding the perfect fit by asking insightful questions.
- Transforms returns and promotions into increased sales opportunities.
Cash Wrap Responsibilities:
- Provides a welcoming and efficient checkout experience, ensuring accurate transaction processing.
- Reinforces customer purchase decisions at checkout and suggests additional items.
- Maintains the cash wrap area and organizes returned items.
- Builds customer loyalty through loyalty card sign-ups and capturing customer information.
Processing and Replenishment Tasks:
- Prepares merchandise for display and upholds backroom organization to company standards.
- Restocks merchandise on the sales floor to ensure availability for customers.
- Assists with various projects, including markdowns and inventory management.
Floorset Execution:
- Implements visual merchandising plans effectively.
- Adheres to brand standards for store presentation.
- Maintains backroom organization to facilitate efficient restocking.
General Responsibilities:
- Contributes to overall store sales and productivity.
- Focuses on product knowledge, particularly in specialty items, to foster customer loyalty.
- Informs customers about available programs to enhance their shopping experience.
- Sets personal performance goals and tracks progress.
- Prepares for shifts by staying informed about promotions and procedures.
- Takes initiative in maintaining merchandise availability.
- Ensures compliance with visual merchandising standards.
- Assists in maintaining a clean and organized sales environment.
- Maintains awareness of loss prevention strategies.
- Supports a safe working environment for all associates.
- Embodies company values in all interactions.
QUALIFICATIONS:
- Demonstrates a genuine desire to exceed customer expectations.
- Proven track record of meeting or exceeding sales goals is preferred.
- Exhibits a sense of urgency in task completion.
- Possesses a competitive spirit while fostering teamwork.
- Shows resilience and adaptability in challenging situations.
- Seeks opportunities for increased responsibility.
- Actively pursues feedback for personal and professional growth.
- Availability for flexible scheduling, including evenings and weekends.
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