Social Services Specialist
5 days ago
As an Eligibility Specialist at DFR llc, you will be working with clients in Indiana to help them access public assistance programs.
Your Key Responsibilities
- Interview and gather data from clients
- Verify client information to ensure compliance with state regulations
- Manage client files securely and maintain accurate records
- Explain program requirements clearly to clients
- Use automated systems to assess client eligibility
- Enter client data into the state database
- Respond promptly to client inquiries
About Our Team
We are Knowledge Services, a certified woman-owned professional services organization with over 1500 employees.
We serve prominent organizations across industries like IT, Healthcare, and Government.
What We're Looking For
- A highly motivated and detail-oriented individual
- Previous experience in case management (a plus)
- Strong written and verbal communication skills
- Proficiency in computer software and Microsoft Office
- Basic math skills
- Able to work independently with minimal supervision
- A strong customer service focus
- Relevant education or experience in Counseling or Social Services
- Desirable: 2+ years of experience in social services
Package Details
- $16.50/hour salary
- 37.5 hour work week, Monday-Friday, 8:00AM-4:30PM
- Paid time off and comprehensive benefits
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