Social Services Specialist

5 days ago


Plymouth, Indiana, United States DFR llc Full time

As an Eligibility Specialist at DFR llc, you will be working with clients in Indiana to help them access public assistance programs.


Your Key Responsibilities
  • Interview and gather data from clients
  • Verify client information to ensure compliance with state regulations
  • Manage client files securely and maintain accurate records
  • Explain program requirements clearly to clients
  • Use automated systems to assess client eligibility
  • Enter client data into the state database
  • Respond promptly to client inquiries

About Our Team

We are Knowledge Services, a certified woman-owned professional services organization with over 1500 employees.

We serve prominent organizations across industries like IT, Healthcare, and Government.


What We're Looking For
  • A highly motivated and detail-oriented individual
  • Previous experience in case management (a plus)
  • Strong written and verbal communication skills
  • Proficiency in computer software and Microsoft Office
  • Basic math skills
  • Able to work independently with minimal supervision
  • A strong customer service focus
  • Relevant education or experience in Counseling or Social Services
  • Desirable: 2+ years of experience in social services

Package Details
  • $16.50/hour salary
  • 37.5 hour work week, Monday-Friday, 8:00AM-4:30PM
  • Paid time off and comprehensive benefits


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