Public Assistance Program Coordinator
3 days ago
We are seeking a detail-oriented Eligibility Specialist to assist in processing applications for public assistance programs in Indiana. The ideal candidate will have strong analytical and communication skills, with experience in case management and social services.
About the Role
- Gather data for assistance programs through face-to-face or phone interactions with clients
- Verify information accuracy and adherence to state policies
- Obtain necessary release forms and medical records
- Verify income, assets, and financial documents
- Review regulations and program requirements with clients
- Utilize automated programs to determine eligibility
- Data entry into state database
- Respond to inquiries in a timely manner via phone or email
About the Company
Knowledge Services is a certified woman-owned professional services organization with over 1500 employees.
We provide services to major organizations in various industries, including IT, Healthcare, and Government.
Requirements
- Highly organized and analytical team player
- Previous case management experience preferred
- Strong written and verbal skills
- Computer skills and Microsoft Office proficiency
- Basic math skills
- Case management skills
- Independent worker with a self-starter attitude
- Strong customer service background
- Prefer a degree in Counseling or Social Services, but High School Diploma or GED required
- 2 years' experience in a social service environment preferred
Benefits
- $16.50/hour pay rate
- 37.5 hour work week, Monday-Friday, 8:00AM-4:30PM
- Paid time off and benefits
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