Office Services Associate
2 weeks ago
The IST Office Services Associate performs daily activities in Office Services at our client's location as a direct employee of IST. This role is responsible for providing business support services, office services, mail, copy, print, and records management at a client site in Bedford, MA.
Key Responsibilities:
Reports directly to an IST Manager
Learns a variety of skills, including printing/copying, mail delivery, inbound/outbound package processing, customer service training, email composition training, and other relevant skills
Promotes high motivation and customer satisfaction
Maintains efficient work-flow and is accountable for quality and efficiency of their work
Maintains effective written and oral communications with clients, managers, and peers
Prioritizes work as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
Insures maximization of productivity through efficient use of standard operating procedures
Develops new procedures to improve the operation of the sites and to lower operating costs
Completes other tasks as assigned
Requirements:
High school diploma or equivalent (GED)
1-2 years of experience in an Office Services environment; Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred
Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings; Must have attention to detail and critically think through and resolve problems
Must have customer service skills and be able to maintain a consistent, high level of service; Must have ability to multi-task, manage multiple accounts and establish priorities
A valid driver's license and/or reliable transportation to and from work
Lifting up to 55 pounds; Standing for long periods of time; Significant walking; Willingness to cross-train for other job functions
The ability to obtain a US Government Secret Clearance within the first few months of employment with IST
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages.
Contact information:
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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