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Client Relationship Manager

2 months ago

Denver, Colorado, United States City Wide Facility Solutions Full time
City Wide Facility Solutions - Client Relationship Manager

Are you proficient in managing and nurturing B2B partnerships? Do you have a talent for driving sales growth within existing accounts? If so, consider a career with City Wide Facility Solutions.

We are seeking a dedicated Client Relationship Manager to oversee the operational aspects of designated client service areas. This role involves a variety of responsibilities, including client retention, training, quality inspections, problem resolution, and fostering enduring client partnerships.

  • Oversee all dimensions of client interactions, focusing on retention and the expansion of service offerings
  • Develop tailored service strategies that meet the unique needs of each client
  • Negotiate contracts for supplementary services and manage relationships with contractors
  • Ensure high standards of quality and client satisfaction through thorough inspections
  • Address client concerns promptly and effectively
  • Work collaboratively with the team to resolve client issues and ensure compliance

Qualifications:

  • Minimum of 2 years in B2B account management
  • Proven success in client retention
  • Detail-oriented with a strong ability to follow through
  • Positive demeanor with exceptional relationship-building capabilities
  • Proficient in Microsoft Office and CRM systems
  • Willingness to travel locally to client sites

Perks:

  • Comprehensive health insurance
  • 401(k) plan with employer matching
  • Generous paid time off
  • Dental and vision coverage
  • Life insurance options
  • Flexible working hours
  • Incentives for sales and retention
  • Car allowance provided