Medical Office Assistant

7 days ago


Cary, North Carolina, United States UNC Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at UNC Health. As a Medical Office Assistant, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Maintain compliance with organizational policies and procedures, as well as revenue cycle and financial audit guidelines.
  • Perform patient check-in and check-out procedures, process financial information, and provide patient billing information.
  • Demonstrate effective customer service and computer skills, including filing, answering phones, and providing complete and accurate information.
  • Accurately perform patient scheduling, entering demographic and clinical information into the system, and coordinating with other parties.
  • Order and maintain clinical supplies, office supplies, and equipment.
  • Maintain compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
  • Participate in unit performance improvement activities and demonstrate good customer service skills when interacting with patients, families, and visitors.
Requirements
  • High school diploma or general education degree (GED) required.
  • No licensure or certification required, but completion of an accredited medical administrative assisting program and previous experience in a medical office is preferred.
What We Offer

As a Medical Office Assistant at UNC Health, you will have the opportunity to work in a dynamic and inclusive environment with a team of dedicated healthcare professionals. We offer a competitive salary range of $17.50 - $24.63 per hour, as well as opportunities for professional growth and development.



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