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Café Service Expert

2 months ago

Huntsville, Alabama, United States TOUS les JOURS Full time
Key Responsibilities of a Coffee Specialist:
  • Crafting high-quality coffee beverages using diverse preparation methods and equipment.
  • Promoting and selling coffee products and brewing apparatus.
  • Ensuring a delightful experience for customers by addressing their preferences and inquiries.
Coffee Specialist Job Overview:

We are seeking a skilled coffee specialist who can create exceptional coffee drinks and contribute to outstanding customer service at our café.

The ideal candidate is dedicated to their role and takes initiative in enhancing the image of our establishment. This individual should possess strong sales abilities and be a collaborative team member with excellent problem-solving skills and meticulous attention to detail.

A successful applicant must be proficient in various coffee brewing techniques and the operation of coffee equipment, while also being capable of understanding customer needs, upselling when suitable, and fostering enduring customer relationships.
Responsibilities of a Coffee Specialist:
  • Ensuring customer satisfaction by addressing guests' needs.
  • Offering menu suggestions and detailed information.
  • Crafting high-quality coffee beverages using diverse preparation methods and equipment.
  • Promoting and selling coffee products and brewing apparatus.
  • Managing cash and credit transactions.
  • Overseeing inventory and organizing storage and supplies.
  • Maintaining a safe, healthy, and inviting work environment.
Coffee Specialist Job Requirements:
  • Prior experience in a coffee-related role is essential.
  • Experience with Super Automatic Machines, specifically Eversys Units.
  • Proficiency in various coffee preparation techniques is required.
  • Ability to operate and maintain coffee equipment effectively.
  • Demonstrated sales and presentation skills are necessary.
  • A minimum of a high school diploma is required.