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Lead Kitchen Supervisor at Terrible Herbst
2 months ago
Position Summary: Terrible Herbst is on the lookout for a skilled and committed Lead Kitchen Supervisor. The ideal candidate will play a crucial role in overseeing kitchen operations, guiding team members, and upholding exceptional standards of food quality and safety. This position demands a proactive leader capable of fostering effective communication between management and staff to ensure a seamless and efficient working environment.
Core Responsibilities:
- Articulate departmental objectives to team members at the start of each shift to ensure clarity and alignment.
- Organize tasks to facilitate smooth restaurant operations and provide necessary follow-up.
- Collaborate with management to deliver comprehensive training for newly onboarded team members.
- Address team members' work-related issues to promote satisfaction and productivity, seeking management support when required.
- Encourage team member input on enhancing work processes and guest service, collaborating with management to implement viable suggestions.
- Ensure team members are equipped with essential resources, including supplies, equipment, and inventory, to perform their roles effectively.
- Provide ongoing training to team members on all job aspects to maintain high performance standards.
- Clearly define roles, responsibilities, and performance expectations for team members.
- Resolve guest inquiries, requests, or issues independently or with assistance from management or other team members.
- Offer constructive feedback to team members to support their professional growth.
- Act as a liaison between management and team members to ensure efficient restaurant operations.
- Work with management to create and implement strategies to enhance team performance.
- Ensure adherence to company standards and regulatory requirements, including safety and health regulations.
- Acknowledge and celebrate team member contributions through recognition programs.
- Address basic human resource matters and concerns of team members, involving management support as necessary.
- Serve as the primary contact for team members, providing fair and consistent assistance.
- Oversee daily shift operations, including task assignments, break schedules, and compliance with safety protocols.
- Perform technical or functional duties as an individual contributor and role model within the department.
- Contribute to achieving positive financial outcomes through effective waste and labor management, as well as guest satisfaction.
- Assist in fostering a motivated and well-trained workforce.
- Maintain a safe and hygienic work environment for all staff and guests.
- Be present in the dining area during peak hours to ensure adequate staffing, except during breaks.
- Guarantee that only high-quality products are served to guests.
- Ensure all preparatory tasks are completed as required.
- Monitor uniform standards for yourself and team members, including health compliance.
- Regularly inspect all areas of the venue and communicate maintenance needs to management.
- Set a standard for honesty, integrity, respect, and teamwork.
Qualifications:
- Demonstrated experience in a kitchen leadership position.
- Strong communication and interpersonal abilities.
- Capability to collaborate effectively with management and team members.
- Knowledge of food safety and sanitation practices.
- Excellent problem-solving and decision-making capabilities.
- Aptitude for providing constructive feedback and training to team members.
- Strong organizational skills and attention to detail.
- Ability to manage basic human resource issues.
- Dedication to maintaining high standards of quality and guest satisfaction.
Benefits:
- Competitive compensation
- Employee discounts
- Career advancement opportunities
- Supportive and positive work culture
