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Customer Service Representative

2 months ago

Jackson, Michigan, United States Automated Logistics Solutions Full time

Customer Service Specialist

We are seeking a highly motivated and detail-oriented individual to join our Operations Team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer shipping schedules, and building strong relationships with customers and their suppliers.

Key Responsibilities:

  • Provide EPIC customer experience through communication with customers and internal team members
  • Build customer orders in our system
  • Manage customer shipping schedules using Excel
  • Develop quality relationships with customers and their suppliers
  • Respond promptly to problems and find solutions

Requirements:

  • High school diploma required; some college or a degree is preferred
  • Excellent time management skills and ability to work in a fast-paced environment
  • Strong interpersonal skills and ability to develop effective relationships
  • Ability to work in a team environment while achieving individual results
  • Proficient in Microsoft Word, Excel, and Outlook

About Us:

Automated Logistics Solutions is a dynamic and growing company that values integrity, passion, and initiative. We are committed to providing exceptional customer service and building strong relationships with our customers and suppliers.