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Pension Benefits Supervisor

2 months ago

Seattle, Washington, United States Northwest Administrators, Inc Full time

Are you passionate about guiding a team to achieve excellence?

Northwest Administrators, Inc. specializes in the administration of pension benefits for a variety of pension plans and a large number of participants. We assist individuals in transitioning from their careers to retirement while managing the complexities of their pension benefits.

Key Responsibilities:

  • Lead and manage a team of over 10 claims processors and support personnel.
  • Oversee claims processing, manage workflow, and ensure adherence to quality standards.
  • Recruit, train, and equip new staff with necessary resources.
  • Monitor staff performance and refine processes and systems for efficiency.
  • Act as a liaison between teams to guarantee the accuracy of information and reduce escalations.
  • Provide reports on team productivity and performance metrics.
  • Ensure consistent application of policies and procedures.

Ideal Candidate Profile:

  • Service-Oriented: Committed to assisting clients during significant life transitions.
  • Leadership Skills: Capable of enhancing team performance.
  • Problem Solver: Creative thinker with strong organizational abilities.
  • Effective Communicator: Possesses excellent interpersonal and communication skills.
  • Technologically Proficient: Familiar with Microsoft Office suite and quick to learn new applications.
  • Experienced Leader: At least 2 years of direct or indirect leadership experience.
  • Educational Background: Bachelor’s degree or a combination of education and experience.

About Northwest Administrators, Inc.:

We are a leading entity in the third-party administration of employee benefits, managing one of the largest multi-employer pension plans in the nation, along with several significant health and welfare plans. As part of our organization, you will have access to numerous training and development opportunities and can expect a competitive benefits package.

Compensation and Benefits:

  • Salary range of $67K - $91K per year, based on experience and qualifications.
  • Comprehensive Medical, Dental (including Orthodontics), Vision, and Prescription benefits, along with disability and life insurance.
  • Optional benefits include health flexible spending and dependent care assistance plans, as well as pet insurance.
  • Generous 401(k) plan with employer contributions and matching.
  • Paid time off including vacation (10 days), sick leave (10 days), and holidays (10 days).
  • A collaborative team environment.

Equal Employment Opportunity:

Northwest Administrators, Inc. is an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information, or any other characteristic protected by local, state, or federal laws. We prohibit any discrimination or harassment based on these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.