Customer Experience Director

3 days ago


Danbury, Connecticut, United States Showcase Full time
Unlock Your Potential

Showcase, a thriving national retailer with a presence in 100+ Canadian stores, is seeking an accomplished Assistant Manager to take charge of store operations and drive customer satisfaction.

About the Opportunity

In this critical leadership role, you'll contribute to developing and executing store strategies, build and lead high-performing teams, and champion exceptional customer experiences.

Main Accountabilities:

  • Design and implement sales growth plans to achieve business objectives
  • Coach and train sales associates to deliver outstanding customer service
  • Maintain a vibrant store atmosphere, adhering to merchandising and operational standards
  • Oversee operational tasks, such as payroll, inventory management, and cash handling

Our Offering:

  • A competitive salary range of $68,000 - $78,000 per year, commensurate with experience
  • A stimulating work environment that encourages creativity and collaboration
  • Opportunities for career advancement and professional growth

We're dedicated to empowering our employees to excel in their roles and strive for excellence in everything we do.



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