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Event Services Manager

2 months ago

Raleigh, North Carolina, United States Hotel Resource Full time

Industry: Hospitality - Hotel, Restaurant - Food Service, Management

Position: Event Services Manager

Company: Hotel Resource

Overview:

We are seeking an enthusiastic and dedicated Event Services Manager to join our team. This role is essential in ensuring that our events are executed flawlessly, providing an exceptional experience for our guests.

Key Responsibilities:

  • Deliver outstanding customer service to all attendees.
  • Lead and motivate the team, ensuring adherence to quality standards.
  • Welcome guests and address their needs during events.
  • Facilitate effective communication with guests regarding menu inquiries.
  • Assist in the delivery of food and beverages as required.
  • Support fellow team members during busy periods.
  • Train staff on various service styles, including plated and buffet services.
  • Anticipate guest needs and monitor their dining experience for satisfaction.
  • Respond promptly and courteously to all requests.
  • Oversee the setup, execution, and cleanup of events.
  • Prepare service areas for upcoming events.
  • Maintain cleanliness and safety in all service areas.
  • Exhibit a professional and approachable demeanor.
  • Perform additional duties as assigned.

Benefits:

As a full-time associate, you will have access to a competitive benefits package, including:

  • Medical, dental, and vision plans
  • Life insurance
  • Short-term and long-term disability options
  • 401K plans
  • Tuition assistance
  • Discounted room rates at managed hotels
  • Opportunities for training, development, and career advancement

At Hotel Resource, we are committed to investing in our associates through comprehensive training and development programs. We foster a culture that values personal growth, work-life balance, and diversity. Our mission is to provide exceptional customer service and quality accommodations, guided by our core values of Quality, Integrity, Community, Profitability, and Fun.

Join us in creating memorable experiences for our guests