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IT Field Technician

2 months ago

Port Wentworth, Georgia, United States Parker's Kitchen Full time
Job Summary

We are seeking a highly skilled IT Field Technician to join our team at Parker's Kitchen. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers, ensuring seamless delivery of our services.

Key Responsibilities
  • Diagnose and resolve technical issues in a timely and efficient manner
  • Provide expert-level support for hardware and software issues
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base articles
  • Stay up-to-date with the latest technologies and industry trends
Requirements
  • 3-5 years of experience in IT field support or related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • A+ certification desirable
  • Associate degree or bachelor's degree in computer science or related field
Preferred Qualifications
  • Experience with Active Directory and Office 365
  • Knowledge of Windows 10 and Microsoft Office 365 functionality
  • Strong hands-on experience with IT service management ticketing systems
What We Offer

Parker's Kitchen is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.