Housekeeping Team Lead

3 weeks ago

Donnelly, Idaho, United States Tamarack Resort Full time
{"title": "Housekeeping Team Lead", "content": "Job Summary

Tamarack Resort is seeking a highly skilled and experienced Housekeeping Team Lead to oversee and manage the daily tasks and responsibilities of room attendants and house attendants in their assigned housekeeping areas throughout the property.

The ideal candidate will have a strong background in housekeeping, excellent leadership skills, and the ability to work well under pressure in a fast-paced environment.

Responsibilities
  • Oversee and manage the daily tasks and responsibilities of room attendants and house attendants in their assigned housekeeping areas.
  • Ensure the safe keeping of Guests Personal Property while working within their lodging unit.
  • Cleaning of Homes and Condos to include: making beds, cleaning bathrooms and kitchens, scrubbing floors, spotting carpets, cleaning fireplaces, vacuuming all living areas, sweeping, mopping, dusting, spot cleaning windows, cleaning outside patio areas and barbeques, hot tubs and checking outside and garage trash areas.
  • Maintain Tamarack Resort standard of quality and cleanliness in all units assigned.
  • Maintain a housekeeping caddy and/or vehicle and return it daily to the housekeeping storage area.
  • Understand and abide by all Tamarack policies, procedures, and safety regulations.
  • Provide all housekeeping department employees with required training and supervision to carry out their duties effectively.
  • Leads housekeeping team(s) to ensure timely and necessary cleanings.
  • Provide the environment for a great guest experience.
  • Evaluate the efficiency of all housekeeping tasks.
  • Ensure that all activities in the resort are completed in a timely manner.
  • Ensure that all equipment used in the cleaning process are safe and well maintained, working properly and operating at optimum levels.
  • Work closely with other departments such as maintenance, security, and front desk.
  • Provide a service with exceptional customer satisfaction standards.
  • Ensure that all activities are completed in the assigned area of responsibilities.
  • Ensure all housekeeping procedures are followed correctly.
  • Communicate with management to ensure proper planning so that all employees are assigned duties, in a fair and just manner.
Requirements
  • Must possess a professional presentation.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team.
  • Ability to focus attention on guest needs, remaining calm, and courteous at all times.
  • Adaptability to changes in work environment and able to deal with frequent changes, delays, or unexpected events.
  • Must be able to stand/walk for long periods.
  • Must enjoy working and interacting with the public- including phone interactions.
  • Ability to multi task.
  • Able to lift, push, pull and carry a minimum weight of approximately 30lbs.
  • Able to stand or sit for long periods of time.
  • Able to work in confined spaces.
  • Able to work in fluctuating temperatures.
"}

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