Due Diligence Specialist

4 weeks ago


Atlantic City New Jersey, United States Hard Rock Digital, LLC Full time
Job Title: Due Diligence Associate

Hard Rock Digital, LLC is seeking a highly skilled Due Diligence Associate to join our operations team. As a Due Diligence Associate, you will play a critical role in ensuring the integrity of our customer onboarding process.

Key Responsibilities:
  • Verify customer identification documents and review KYC information to ensure compliance with company policy and regulatory requirements.
  • Perform OFAC reviews and document support for clearing possible OFAC and watchlist matches on screening systems.
  • Conduct PEP/REP screenings and classify players as high risk or not based on findings.
  • Review potential W2G transactions for dissemination of tax documents and fill out W2G documentation as required.
  • Perform Enhanced Due Diligence and review affordability documentation, including source of income and source of wealth documentation when applicable.
  • Answer incoming calls promptly and warmly, gathering necessary CIP information to complete onboarding verification.
  • Uphold and promote a positive brand image through every customer interaction, maintaining professionalism, friendliness, and problem-solving skills.
Requirements:
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and ability to adapt to changing priorities in a fast-paced environment.
  • Strong computer literacy and numeracy skills, with a keen attention to detail and ability to multitask.
  • Previous experience in a customer verification, KYC, or affordability/due diligence related role is preferred.
  • Proficiency in Microsoft Office Software, including Outlook, Word, and Excel.


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