Customer Service Operations Lead
6 days ago
As a seasoned leader, you will oversee the day-to-day activities of our Shared Service Center (SSC) Customer Service team in Irving, TX. The ideal candidate will possess strong leadership skills and experience in managing high-performing teams, with a focus on delivering exceptional customer service. This role requires a deep understanding of contact center systems, as well as intermediate Microsoft Office skills. In this position, you will analyze performance metrics, identify areas for improvement, and implement game-changing strategies to drive operational excellence.
The estimated annual salary for this position is $95,000-$110,000, depending on experience. If you have a proven track record of inspiring teams and driving success, we encourage you to apply. At The Pasha Group, we prioritize your growth and success, offering opportunities to advance your career in a dynamic corporate office environment.
- Leverage Your Leadership Skills: Inspire and motivate a high-performing team to deliver exceptional customer service.
- Drive Operational Excellence: Analyze performance metrics, identify areas for improvement, and implement strategic changes to drive success.
- Foster a Culture of Continuous Improvement: Encourage innovation and process improvements that enhance customer satisfaction and employee engagement.
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Customer Service Team Lead
2 weeks ago
Irving, Texas, United States The Pasha Group Full timeAbout The Pasha GroupThe Pasha Group is a leading logistics company dedicated to delivering exceptional service and innovation. As we continue to grow, we are seeking an experienced manager to lead our Shared Service Center (SSC) Customer Service team.Job OverviewWe are offering a competitive salary of $95,000 - $120,000 per year for this position, based in...
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Customer Service Lead
4 weeks ago
Irving, Texas, United States Uline Full timeJob Overview:We are seeking a skilled Customer Service Team Lead to join our team in Texas. As a key member of our leadership team, you will be responsible for coaching and developing our Customer Service Representatives to deliver exceptional customer experiences.This is an on-site position that requires a passion for delivering legendary customer service....
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Customer Service Team Lead
4 weeks ago
Irving, Texas, United States Uline Full timeAt Uline, we're leading the way with legendary customer serviceWe're seeking a Customer Service Team Lead to join our Texas Branch team, located at 2600 Rental Car Drive, DFW Airport, TX 75261.The Role:Foster a culture of excellence by coaching and developing our Customer Service Representatives in all areas, including product knowledge, policies, and...
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Customer Service and Operations Expert
2 weeks ago
Irving, Texas, United States Collabera Full timeJoin Our TeamCollabera is a leading global digital solutions company, and we are currently seeking a Banking and Financial Solutions Specialist to join our team.In this role, you will utilize your exceptional communication and problem-solving skills to support our clients in the Banking/Financial Services industry. You will be responsible for resolving...
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Customer Service Team Lead
4 weeks ago
Irving, Texas, United States Uline Full timeAbout the Role:As a Customer Service Team Lead at Uline, you will be responsible for coaching and developing our Customer Service Representatives to provide exceptional service to our customers. This role requires strong leadership skills, effective communication, and a passion for delivering outstanding customer experiences.Salary and Benefits:We offer a...
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Operations Director
2 weeks ago
Irving, Texas, United States Hobart Service Full timeAbout the RoleWe are seeking a highly motivated and experienced Operations Director to lead our branch operations and drive business growth.Job DescriptionThe successful candidate will be responsible for managing and directing multiple branch operations, ensuring excellent customer service, meeting or exceeding financial metrics, and fostering a positive...
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Customer Service Shuttle Operator
2 weeks ago
Irving, Texas, United States The Parking Spot Full timeJob DescriptionAs a Shuttle Driver, you will be responsible for providing pleasant customer service, greeting each customer with a smile, and assisting with their luggage.You will also be required to demonstrate knowledge of the facility and airport terminals, cooperate with all team members, and comply with all applicable regulations and requirements...
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Service Delivery Manager
2 weeks ago
Irving, Texas, United States Hobart Service Full timeKey ResponsibilitiesAs a Service Delivery Manager, you will play a critical role in delivering exceptional customer service, driving business growth, and ensuring operational excellence.Your key responsibilities will include:Leading and directing multiple branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and...
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Operations Lead
2 weeks ago
Irving, Texas, United States Zalat Zealots LLC Full timeJob Overview\The Shift Manager will lead the operational and financial success of Zalat Pizza by managing the day-to-day activities, ensuring high-quality food, cleanliness, and exceptional customer service. The successful candidate will be responsible for driving safety, quality, speed, and cleanliness in the cook line, as well as supporting operational...
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Customer Service Representative
6 days ago
Irving, Texas, United States Tempo Service Full timeJob OverviewAt Tempo Service, we are seeking an experienced Customer Service Representative to join our team. This role will play a critical part in providing exceptional customer service and support to our clients.
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Customer Service Representative
6 days ago
Irving, Texas, United States Spirit Halloween Full timeWe are looking for a Customer Service Representative to join our team at Spirit Halloween. As a Customer Service Representative, you will be the face of our company and play a critical role in delivering exceptional customer experiences.Key Responsibilities:• Greet and acknowledge all guests with a smile or eye contact;• Respond to guest inquiries and...
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Customer Service Operations Coordinator
1 week ago
Irving, Texas, United States HumCap, Inc. Full timeJob OverviewHumCap, Inc. is seeking a detail-oriented Service Administration Assistant to join our team.Key ResponsibilitiesSupporting the Service Administration Manager: Collaborate with the manager on daily tasks and ensure seamless execution of operations.Creating Job Entries: Accurately create job entries from dispatch emails and bid letters, maintaining...
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Customer Service Agent
3 weeks ago
Irving, Texas, United States Hyatt House Las Colinas Full timeJob Description: As a Customer Service Agent - Hotel Operations at Hyatt House Las Colinas, you will be responsible for delivering exceptional customer experiences to our guests, ensuring their stay with us is memorable and enjoyable. You will work closely with our front office team to provide prompt and professional service, address guest concerns, and...
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Customer Service Leadership Expert
1 month ago
Irving, Texas, United States The Pasha Group Full timeTransform Your Career with The Pasha GroupThe Pasha Group is seeking an exceptional Customer Service Leadership Expert to lead our Shared Service Center (SSC) Customer Service team. As a key member of our organization, you will be responsible for driving operational excellence and fostering a culture of continuous improvement.About the RoleThis is a dynamic...
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Customer Service Ambassador
4 weeks ago
Irving, Texas, United States LSG Sky Chefs Full timeJob Title: Customer Service AmbassadorA leading airline catering and hospitality provider, LSG Sky Chefs, is seeking a skilled Guest Experience Assistant to join our team. This role plays a vital part in creating a positive and welcoming experience for guests and customers.**Role Purpose Statement**The ideal candidate will be responsible for managing front...
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Customer Service Store Manager
2 weeks ago
Irving, Texas, United States Rainbow Shops Full timeRainbow Shops is seeking a Customer Service Store Manager to lead our sales team. In this role, you will be responsible for training and motivating staff, handling multiple tasks, and maintaining a positive attitude.You will also have the opportunity to learn the business and operate one of our stores. We are looking for someone with excellent communication...
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Customer Service Team Lead
6 days ago
Irving, Texas, United States Millenium Events Management Full time**About Us**Millennium Events Management is a family-run business that prides itself on innovation and growth. Our team is dedicated to delivering exceptional customer experiences and fostering meaningful relationships with our clients.
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Customer Service Associate
2 weeks ago
Irving, Texas, United States Staff My Agency Full timeAbout the RoleStaff My Agency, a leading insurance and financial services provider, is seeking a highly motivated and customer-focused Bilingual Customer Service Representative. This role offers a unique opportunity to work with a dynamic team and contribute to the success of our clients.
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Customer Service Coordinator
1 week ago
Irving, Texas, United States MYGRANT GLASS COMPANY INC Full timeJob OverviewThe Customer Service Representative role at Mygrant Glass Company Inc. is a key position in ensuring the smooth operation of our business. This individual will be responsible for managing customer interactions, processing orders, and providing excellent service to our clients.Key ResponsibilitiesManage customer inquiries and resolve issues in a...
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Customer Service Ambassador
6 days ago
Irving, Texas, United States Circle K Full timeCircle K seeks a highly motivated Customer Service Ambassador to join their retail team. As a valued member, you will provide prompt and courteous customer service, resolving issues on the spot while ensuring a seamless shopping experience.Key Responsibilities:Ring up all sales accurately and efficiently using a cash registerOperate multi-function equipment...