Luxury Automotive Sales Professional

1 month ago


Sugar Land, United States Mercedes Benz of Sugar Land Full time

As a Luxury Automotive Sales Professional at Mercedes-Benz of Sugar Land, you will play a key role in delivering exceptional customer experiences and driving sales success. Your primary responsibility will be to meet and exceed customer expectations during the buying process, ensuring that every client feels valued and satisfied with their purchase.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Select and present vehicles that meet customer requirements, utilizing the Customer Needs Analysis Process
  • Seek customer agreement to purchase or lease a new vehicle, adhering to the Customer Agreement Process
  • Encourage repeat and referral business through effective use of the Client Relation Management (CRM) tool
  • Deliver new vehicles in accordance with the established Vehicle Delivery Process
  • Introduce and educate customers to the Dealership Service and Parts Department to ensure continued loyalty
  • Clearly communicate vehicle equity, values, and trade-in options to customers
  • Stay up-to-date on all applicable Federal, State, and Local laws governing vehicle sales or lease
  • Attend regular sales meetings to stay informed and aligned with team objectives

Requirements:

  • 3 years of sales experience in a Luxury Automotive retail environment preferred
  • High School Diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Valid in-state driver's license


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