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Service Center Manager Assistant

2 months ago


Newport News, Virginia, United States Valvoline Instant Oil Change Full time
About the Role

We are seeking a highly skilled and motivated Assistant Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our service center team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Lead and develop a high-performing team of service center employees to deliver outstanding customer service and achieve sales targets.
  • Assist the Service Center Manager in overseeing daily operations, including inventory management, labor scheduling, and financial performance.
  • Provide exceptional customer service, ensuring a positive and welcoming experience for every guest.
  • Mentor and train team members to optimize their development and improve service delivery.
  • Collaborate with the Service Center Manager to identify opportunities for process improvements and implement changes to drive business growth.
Requirements
  • 6 months of supervisory experience in a retail environment, preferably in the automotive industry.
  • Knowledge of cash handling, facility, and safety control policies and practices.
  • Ability to lift up to 50 pounds and stand for extended periods.
  • High school diploma or equivalent and English fluency in reading, writing, and speaking.
What We Offer
  • Competitive hourly pay: $19.75/hour.
  • Paid on-the-job training with no previous automotive experience required.
  • Flexible work schedule with no late evenings or holidays.
  • Paid time off (PTO) and holiday pay.
  • Company-provided uniforms and tools.
  • Tuition and certification assistance and access to a free online university.
  • Medical and prescription drug coverage with Health Savings Account contributions.
  • Dental, vision, and 401(k) retirement savings plans with 100% match up to 5%.
  • We promote from within and offer opportunities for career advancement.
Equal Opportunity Employer

Valvoline Instant Oil Change is an equal opportunity employer and welcomes applicants from diverse backgrounds and experiences. We are committed to creating a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply.