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Customer Service Representative
1 month ago
We are seeking a highly skilled and motivated Remote Call Center Agent to join our team at Professional Answering Service. As a key member of our team, you will be responsible for providing exceptional customer service to our clients through inbound calls.
Key Responsibilities:- Answer and manage inbound calls in a professional and courteous manner.
- Provide accurate and timely information to clients, resolving their inquiries and concerns.
- Work in a quiet and distraction-free workspace with a wired USB headset and high-speed internet connection.
- Meet productivity and quality standards, including accurate typing speed of 35-40 wpm.
- Work a 37.5 hour work week, with a 30-minute break per shift, and be available to work weekends and holidays.
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Reliable and high-speed internet connection.
- Wired USB headset.
- A competitive hourly rate.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Professional Answering Service.